Legal notice

Legal Notice

This website is operated by JOVI DIGITAL LTD, trading under the brand name XOLENE.

Company Information

Brand Name: XOLENE

Legal Business Name: JOVI DIGITAL LTD

Business Address: 156 Great Charles Street Queensway, Birmingham, B3 3HN, United Kingdom

Business Activity: Online jewellery retail

Contact Information

For any questions about our website, products, orders, policies, or customer support, please contact us at:

Email: contact@xolene.com

Phone: +44 20 7341 6343

Customer Support Hours

Monday to Friday: 9:00 AM to 6:00 PM GMT

Response Time

We aim to respond to customer enquiries within 24 to 48 hours during business days.

Please note that response times may be longer during weekends, public holidays, peak periods, promotions, or high-demand seasons.

Related Policies

Please also review our Terms of Service, Privacy Policy, Shipping Policy, and Refund and Return Policy for more information about your rights, orders, delivery, returns, refunds, and how we handle personal information.